1. Community
2. Community: RealPlayer (PC Application)
3. Firefox lags, freezes, and/or crashes after updating

In order to investigate this issue further, please let us know what exact version of Firefox and RealPlayer you are using.  To learn how to check your Firefox version, please see: Find browser vers...

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• Milena
• June 19, 2017 12:41
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Ram files

RealTimes is for uploading and sharing photos and videos only. You can upload and manage your songs in the RealPlayer PC Library, but they will not show up on other devices, even if those devices a...

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• Milena
• June 19, 2017 10:53
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Mr

To resolve issues with video download, please consult the following articles: Download This Video option does not appear 'No videos to download on this page' If the issue persists, describe what ha...

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• Milena
• June 19, 2017 10:50
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. When playing a DVD only a small portion of the Realplayer window shows movie

To resolve this issue, please consult the following articles: 1. Playing DVDs 2. Resizing video in RealPlayer If the issue persists, let us know what Windows version you are using (7, 8, 8.1 or 10)...

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• Milena
• June 19, 2017 10:48
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. "Unable to run necessary application" error from Auto Update in RealPlayer

To resolve the issues described, please uninstall your version 18.1.3.100 and download version 18.1.8.212 directly from our website: http://www.real.com/ For help with uninstalling and reinstalling...

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• Milena
• June 16, 2017 10:29
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. keep getting error notice unknown error: 2130932483

Community reply: We have emailed you regarding this issue (email reference number 375563). Please check your email and we'll take it from there.

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• Milena
• June 16, 2017 10:21
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Cannot download videos

If you are not seeing the Download This Video button anymore, please try the solutions from: Download This Video option does not appear If this is not the problem you're having, please describe wha...

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• Milena
• June 16, 2017 10:19
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Maintaining Alphabetized Artists

You can change the order to alphabetize by Artist by clicking on the Artist column:Note: At this time, the change in order from Clip to Artist doesn't seem to remain after closing RealPlayer. I'm c...

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• Milena
• June 15, 2017 10:21
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Missing my albums on my PC

You must be signed into your RealTimes account to see your albums/collections. For sign in instructions, please click here: Signing in to RealPlayer To learn more about albums/collections and how t...

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• Milena
• June 15, 2017 10:03
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Trimmer

I have escalated your issue to our product team, but unfortunately they do not have a fix available at this time. I’m sorry for the inconvenience and want you to know that we appreciate your busine...

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• Milena
• June 15, 2017 09:54
• 0 votes