RN Support
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Activity overview
Latest activity by RN Support-
RN Support commented,
Johnny, Could you please provide us with a sample URL that you are unable to download?
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RN Support commented,
Please provide us with the following information: Your current email address on the account. Your new email address that needs to on the account.
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RN Support commented,
Please note that RealPlayer is designed and sold for individual users. We currently do not offer an enterprise or business version of the product. Our checkout system does not automatically validat...
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RN Support commented,
Glad to hear that after reinstall it is working. Microsoft recently sent an update which caused this. They rectified their update and pushed another update with the fix. We assume that update insta...
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RN Support commented,
That is not normal. Something else must be blocking in your Windows. Like you said, it only takes a few minutes to install the program. Several hours is purely an anomaly. We won't know why it did ...
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RN Support commented,
What happens when you reinstall? Are you seeing any errors? What stopped working in RealPlayer? Please provide more details.
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RN Support commented,
Johnny, What error message do you get when you download? In the meanwhile, can you please let us know the following information: Please go to C:\Program Files (x86)\Real\RealPlayer.Right click on v...
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RN Support commented,
The link you provided only plays in a foreign language. If it played in English for you originally and later on, the same video played in a foreign language, you will need to contact the uploader o...
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RN Support commented,
Can you please let us know the following information: Please go to C:\Program Files (x86)\Real\RealPlayer.Right click on videodl and click Properties and then the Details tab. Please provide us wit...
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RN Support commented,
If it is only YouTube, you probably have been temporarily blocked by YouTube. We have seen this happen from time to time for some users. Alternately, if you are using any VPN services, this can hap...