RN Support
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Recent activity by RN Support-
Official comment What is the format of the trimmed video? The issue with no audio in a trimmed video was resolved. Make sure you have the latest version of RealPlayer which is available at www.real.com
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Official comment I've sent an email to you. We'll take it from there.
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Official comment I see that you have purchased RealPlayer Plus. To get your Plus features, you need to sign in. Once signed in, it will install your Plus components. To sign in: https://customer.real.com/hc/en-us/a...
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Official comment This is most probably due to corrupted library. I've sent an email to you. We'll take it from there.
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Official comment Donald, I've sent an email to you. We'll take it from there.
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Official comment What is the URL of the radio broadcast?
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Official comment I am sorry for the inconvenience. We tested this extensively in-house and never experienced this. I'll pass on the feedback to the product team.
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Official comment Ernest - Please re-install RealPlayer. https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows Harley - You can remove this in Preferences. Here is how ...
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Official comment We have notified our product team about this issue. At this time, the only solution is to change the settings each time RealPlayer is opened. Hopefully we should have this fixed in one of our upco...
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Official comment Please make sure you are signed in with the email address associated with your Plus purchase. Instructions to sign in can be found in this link: https://customer.real.com/hc/en-us/articles/20404065...