RN Support
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Recent activity by RN Support-
Official comment We currently don't have an app that is similar to RealPlayer on a PC. I have forwarded your feedback to the appropriate team. Your insights and opinions will help us in our ongoing efforts to enhan...
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Richard, You will need to sign in with the email address you used to purchased RealPlayer Plus. Once you are signed in, it will unlock your paid features and you won't be prompted to upgrade. Here ...
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Dilip, Can you please describe what is not working in RealPlayer. If you are not able to play a video, please install k-lite codec pack.
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Official comment Eddie: Installing the K-Lite codec pack often helps to fix issues related to playback. You can install it from the link below: http://www.codecguide.com/download_k-lite_codec_pack_mega.htm After in...
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Official comment You are receiving this error if the file format is not compatible with RealPlayer. You may have to convert them to MP4. However, if it fails to convert also, it is not a file format that is compati...
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Official comment This tells me that the library's database might have been corrupted. Please reinstall RealPlayer by following these steps: https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlaye...
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Official comment Dennis, First off, we don't charge our customers for technical support. I am sorry that you had to reach a wrong company that is fraudulently representing RealNetworks. I have passed on the informa...
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Official comment Please follow the additional instructions from this link to reinstall RealPlayer. https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-
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Official comment To resolve this issue, please reinstall RealPlayer. Please note: we have a known issue with Firefox. You should be able to download using the next version (v.59) of Firefox.
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Official comment We don't offer phone support anymore. Please let me know what is not working in RealPlayer.