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RN Support

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Recent activity by RN Support Recent activity Votes
  • Windows Security - Unable to use features of RealPlayer

    Many features in RealPlayer are not working If you have enabled Controlled Folder Access in Windows Security, please note that RealPlayer will not work properly. Many features in RealPlayer may be ...

  • Unable to download videos from Discover tab?

    I was able to download videos from the Discover tab but not anymore. Ever since Microsoft stopped supporting Internet Explorer, we had to make changes to update our software to be compatible with E...

  • How do I remove people I don't want in People tab?

    I see some faces that I don't want in the People tab. How can get rid of them? If you don't want some people in the People tab, you can remove them. Open RealPlayer. Click People tab. Select the f...

  • Uninstall and reinstall RealPlayer 20/20

    How do I completely remove RealPlayer from my PC, then reinstall it? NOTE: RealPlayer 16 and RealPlayer Cloud are no longer available for download and cannot be reinstalled. Customers running Windo...

  • Creating photo collages

    Can I combine several photos into a single collage image? Yes! Here's how: 1. In the RealTimes app on your device, tap "+". 2. Tap Collage. 3. Select two or more photos. (The maximum is nine.) 4. T...

  • RealPlayer 20/20 Preferences

    How do I configure RealPlayer? RealPlayer can be configured by going to Preferences. Open RealPlayer. Click RealPlayer logo from the top left corner. Click Preferences Important Categories to con...

  • People Search & Privacy

    Will enabling People Search compromise my data and privacy? Your library and data is completely private. To learn more about our privacy policy, please click here.  

  • Compatible Browsers to download videos

    Video Download feature is compatible with these web browsers only: Google Chrome Mozilla Firefox Microsoft Edge & Edge Chromium (Windows 10 browser)

  • RealPlayer Downloader Preferences

    How do I configure RealPlayer Downloader? RealPlayer Downloader can be configured by going to Preferences in the Downloader. 1. Open RealDownloader. 2. Click RealPlayer Downloader logo from the to...

  • Downloading Videos with People (Experience)

    This is the experience when downloading videos using compatible web browsers such as Google Chrome, Mozilla Firefox and Microsoft Edge and Internet Explorer. RealPlayer with People Search will au...