Unable to download playlists
I can download individual videos, but when I try to download playlists, it does not list any videos in the playlist.
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First, please make sure you are signed into RealPlayer to activate your Plus features. Secondly, please follow the steps from this link to make sure you have the updated Downloader.
https://customer.real.com/hc/en-us/articles/360058635933-Update-RealDownloader-
If the issue persists, please let us know.
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I am signed into RealPlayer, and have the latest version. I even uninstalled and reinstalled RealPlayer, but I still can not download playlists. It starts with 'resolving' and has no videos listed in the box when it ends.
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I also can not download playlists.
Also, my Download screen never comes up. The icon appears in the taskbar but will not come up on the screen so I can see what is going on in the downloader.
This started happening the day before I purchased RealPlayer plus.
I thought if I bought RealPlayer plus that would take care of the problem. But it didn't fix my problem.Thank You
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OK, I got my problem solved.
I uninstalled all my REAL. Then I went on line and downloaded the free RealPlayer. Once that was done I upgraded to RealPlayer Plus since I had already paid for Plus. Now everything works wonderfully.
Thank You.0 -
I suggest upgrading the Real Downloader.
I am suprised the downloader has'nt auto-relocated you to the upgrade page to purchase the downloader upgrade.
this is the upgrade you pay for, and it downloads playlists and exellerates your download speed.
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I've done everything mentioned in the comments, and also upgraded to a Plus account but nothing has changed. I have noticed that small playlists can be downloaded but not large ones.
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Bill,
Can you please let us know the following information:
1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.Please provide us with the version number you see there.
Could you also provide us with a sample URL that you are trying to download?
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