REAL PLAYER CRASHES

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• 13 de mayo de 2021 17:26

Hi - I am having issues with RealPlayer on Windows 10 Pro. It seems to crash on many real operations - playing a video .etc This started in the past four weeks. The laptop works fine, no hardware issues, and windows security updates is up to date. Any ideas? Thanks

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  RN Support

  • 25 de mayo de 2021 19:21

  It is possible that the library database is corrupted or something is conflicting with RealPlayer. Here is a solution for you.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will need to recreate them if you follow these steps.

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