NOT HAPPY WITH YOUR SERVICE.

ROELOF VEENSTRA

• 7 de febrero de 2024 04:32

To RealPlayer.

 

Date. 7^th February. 2024.

 

On the 5^th February. 2024, I ordered a program from you.

That cost me $ 27:99 in your currency.

 

I don’t appreciate being fucked around with programs like this because we all know you have the monopoly.

 

I would like a Full Refund.

Thank you.

0

• 

  RN Support

  • 7 de febrero de 2024 19:30

  Our records indicate that you deleted your paid account and therefore your paid features won't work. 

  This email confirms your refund for your RealPlayer purchase in the amount of 27.99 GBP. 

  Depending on your financial institution, please allow a few days for the refund to post. This will appear on your next credit card statement issued following this processing period.

  0
• 

  james clark

  • 16 de febrero de 2024 17:11

  I have bought and paid for the premium upgrade now 3 times and I am once again being told to upgrade to premium. why?

  0
• 

  RN Support

  • 16 de febrero de 2024 22:07

  James,

  We see you purchased RealPlayer Plus 22 under your comcast.net email address. You will need to sign into RealPlayer to activate the Plus features. Here are the instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

  0

Iniciar sesión para dejar un comentario.