Cancellation of my premium account. Paid $39.99 now have premium from $49.99 to $39.99 You wqnt charge me rwice

Robert Washington

• 17 de marzo de 2019 18:11

Cancellation of my premium account. Paid $39.99 now you have reduced premium from $49.99 to $39.99 You want to charge me twice. I expect a solution, or a refund ASAP

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  RN Support

  • 18 de marzo de 2019 23:25

  We have not made any changes to our plans or prices. RealPlayer Plus is still sold at $39.99 and RealTimes Premium is sold at $49.99. You can check out our pricing page.

  https://www.real.com/realplayer_pricing

  You will need to sign into RealPlayer to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

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  Essie Bynum

  • 14 de octubre de 2019 18:55

  To Whom It May Concern:

   

  I would like to cancel my account of $4.99 ASAP. 

   

  Thank you

  Essie Bynum

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  RN Support

  • 15 de octubre de 2019 19:28

  Essie,

  We have cancelled your RealTimes Premium (Monthly) plan. You will not be charged any further.

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