real player downloader express doesn`t work

Gregorio Torres

• 14 de septiembre de 2019 23:35

I just bought the real player downloader express option and I received a message into my email, but I do not have the feature in my account and it just show me the free version and also it ask me to choose to purchase other option but I already paid 24.99 for the option I mention in this message...

why they ask me to pay for it again...

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  Gregorio Torres

  • 14 de septiembre de 2019 23:36

  Plus my name is Gregorio and like I said they sent me an order confirmation but just that, do you guys send a specific code to activate it or nothing...

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  RN Support

  • 17 de septiembre de 2019 23:28

  You will need to sign into RealPlayer with your email address to activate your Downloader Express features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

   

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