Paid Download Very Slow (Paid on 06.09.2022)

hoe null

• 22 de septiembre de 2022 03:02

My downloaded for tubes is very slow, only 1.7 to 2.5 MBPS (Speed to download) a tube. About 45minutes tubes took about 1 hour to download in 1080 Mbps. Very slow. I wanted just 720Mbps but I cant find the options. Please help.                           Order Date: 09/05/22

Order Number: A-s00283697

Order Name : Loo Toon Hoe

 

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  RN Support

  • 22 de septiembre de 2022 22:15

  Can you please make sure you are signed into RealPlayer? Signing into RealPlayer will activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

  If you are still seeing slow downloads, please provide a sample URL of the video you are seeing slow downloads. We can test it in-house.

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