installing on firefox

Michael Nosera

• 29 avril 2017 20:46

 I had the RealPlayer on Firefox, then trying to fix it, deleted it from FF, and now, after downloading and reinstalling on my computer, cannot get it to migrate to FF.  How can I do this?  Thank you for any useful assistance.

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• Commentaire officiel

  

  Milena

  • 4 mai 2017 15:27

  If you are trying to use the Download This Video feature in Firefox, please note that there is a known issue with it and the latest Mozilla version. Therefore, we would advise you to use Google Chrome, MS Edge or Internet Explorer while we're working on fixing the problem - see:

  https://customer.real.com/hc/en-us/articles/204040623-Using-Download-This-Video-in-Google-Chrome-Edge-and-Firefox

  If this is not the issue you are having, please let us know what it is you're trying to achieve exactly, so we can assist you further.

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