Download box does not show
When I point to the middle top of the screen with the pointer the download box does not appear.
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Can you please let me know which web browser you are using? And what language is the web browser set to?
Have you tried reinstalling RealPlayer?
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English. Google chrome. I don't see restart on the list with help etc.
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What is the version of RealPlayer? Here are instructions to know your version.
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I tried reinstalling many times
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Please let us know the version you have installed.
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Sorry, real times just like the example
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Please follow the instructions from the below link and let me know the correct version number.
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20.0 2 316
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You have the correct version but something is not right with the way it is installed. Please follow the instructions from the below link.
Once you have reinstalled RealPlayer, please do restart your computer and try again. Please also try with a different browser.
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Hi, I did everything as you said even tried another browser. It still doesn't work!
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We sent you an email. We'll take it from there.
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