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downloads

download does not appear on you tube vidios.

I cannot download

xxxxxx@windstream.net

carlotta roberts

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To resolve this issue, follow the below article:

https://customer.real.com/hc/en-us/articles/204040433-Download-This-Video-option-does-not-appear

If you are still unable to download videos, please provide the following information:

• Is this happening to all videos, on all sites or just with a particular one (YouTube)?
• What web browser do you use, and which version? (See https://customer.real.com/hc/en-us/articles/207275617)
• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• What is the operating system of your computer (Windows 8, 8.1, 10)?
• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

Aravind Ramachandran 0 votes
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ive trid everything ,i think,even reload realplayer

Karl Butler 0 votes
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when I try to cut a dvd it says folder not found

Eugene Patton 0 votes
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Eugene,

We've sent you an email. We'll take it from there.

Real CS 0 votes
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