Unable to use my premium features of Realplayer 22 plus

Ariful Islam

• 8 novembre 2024 13:22

Dear RealOne Player Support Team,

I hope this message finds you well.

I am writing to express my concern regarding an issue I've encountered with my RealOne Player account. Recently, my application was automatically updated to version 24, and since then, I have been unable to access the premium features of my 22 Plus subscription. I also can't use it in my Apple MacBook pro

As a loyal user, I rely heavily on these premium features, and their unavailability has caused significant inconvenience. I would appreciate your prompt assistance in restoring access to these features or providing guidance on how to resolve this issue.

Thank you for your attention to this matter. I look forward to your swift response.

Best regards

Arif

 

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  RN Support

  • 8 novembre 2024 18:48

  You can download RealPlayer 22 from this link.

  https://customer.real.com/hc/en-us/articles/26977777292059-Installing-RealPlayer-22

  Once you have installed, please sign in to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

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