Downloader Xpress not included in the $39.95 version of Real Player.

null null

• 21 mars 2020 02:52

I purchased the $39.95 version of Real Player.  I had a perfectly working Real Player before I upgraded. First, could I have just upgraded my Real Player for less?  Second, my player before upgrading downloaded at 5mbps.  The new version of Real Player downloads at the same speed.  When I click on "Unlimited", I get prompted to pay $24.95 for Downloader Xpress.  The web page touting Real Player options for Downloader never said it was the slower version.  Do I have to now pay $24.95 to get the faster downloader?

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  RN Support

  • 23 mars 2020 23:54

  We see that you purchased RealPlayer Plus under your email address used in this post. You will need to sign into RealPlayer to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

  Please let us know if you have additional questions.

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