Unable to Download videos from Youtube

John Henry Reaves

• 15 agosto 2023 18:05

It began a week ago, getting the Unable to dowload from my Realplayer on some videos ... today ... its will not download at all, it begins goes to maybe 90% and sometimes immediatly ... and tells me Unable to Down load.

So ... I figured RealPlayer was playing games, to get me to pay a "one time fee" again, so I did .. again ... and it upgraded my player, and guess what ... it still will not download.

So... since there was not a live person to chat with, I did what it said and went back to my preferences to make sure the local settings were correct .. and its not doing any better...

HELP! By the way I am using Brave Browser and my PC is Win 10.

-1

• Commento ufficiale

  

  RN Support

  • 22 agosto 2023 19:08

  Please follow the steps from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/8980592526747-Update-RealDownloader
• 

  John Henry Reaves

  • 15 agosto 2023 18:25
  • Modificato

  Read from a post a few days ago ... so here you are RN ...

  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.

  OK did that ... 

  Please provide us with the version number you see there. 2023.3.4.0

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows have you installed? https://youtu.be/V6TZtIcJvXE

  Windows 10: Version 22H2

  Now  awaiting your helpful response.

  0

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