NOT HAPPY WITH YOUR SERVICE.
To RealPlayer.
Date. 7th February. 2024.
On the 5th February. 2024, I ordered a program from you.
That cost me $ 27:99 in your currency.
I don’t appreciate being fucked around with programs like this because we all know you have the monopoly.
I would like a Full Refund.
Thank you.
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Our records indicate that you deleted your paid account and therefore your paid features won't work.
This email confirms your refund for your RealPlayer purchase in the amount of 27.99 GBP.
Depending on your financial institution, please allow a few days for the refund to post. This will appear on your next credit card statement issued following this processing period.
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I have bought and paid for the premium upgrade now 3 times and I am once again being told to upgrade to premium. why?
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James,
We see you purchased RealPlayer Plus 22 under your comcast.net email address. You will need to sign into RealPlayer to activate the Plus features. Here are the instructions to sign in:
https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer
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I have bought and paid for the premium upgrade now 3 times and I am once again being told to upgrade to premium. why?
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I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.
I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.
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I have bought and paid for the premium upgrade now 3 times and I am once again being told to upgrade to premium. why ?
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We are happy to announce that the recent issue affecting YouTube downloads has been resolved.
If you are still experiencing problems, please make sure you have the latest version of RealPlayer Downloader installed.
For older versions of RealPlayer (v.22 & v.20/20), an update will be released soon.0
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