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 I purchased RealPlayer Plus some time ago but have been unable to use it and only got message of "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

This morning, after an exhaustive effort via your websites I found where I could remove and reinstall the program. I executed that and got a new icon for RealPlayer. However when I try to open the program I get a message that the computer cannot find the realplayer.exe file. I searched through the program files and the realplayer.exe file is not there.

How can I reinstall the program or make it work?

Walt Bowman (

Walter Bowman

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