Help with Realplayer upgrade
For a period of time on my relatively new Windows PC I have been using your free version of RealPlayer.
A couple of years ago, on another now decommissioned PC, I installed RealPlayer Plus and it worked fine.
My question now is: how do I go about upgrading from this free version to the latest Premium version on my current computer.
When I tap on ‘Upgrade to Premium’ I am told I already have (RealPlayer Plus) and I can’t proceed any further. unfortunately its not on my present PC.
How can I install your software upgrade? Is there a cost for going to Premium?
Please help.
Regards,
George Sawenko.
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You need to sign into RealPlayer with the email address that you created this post to activate your Plus features. Here are instructions to sign in:
https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer
You don't have to pay again.
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