playback of video files

Edward C Simolin

• 13 ottobre 2018 17:03

real player is slow to begin video file playback

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  Bruce Wilson

  • 16 ottobre 2018 14:26

  Real player locks freezes won't work Reinstalled several times ??? bww30@outlook.com 

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  RN Support

  • 22 ottobre 2018 20:57

  Edward, 

  Is this happening on all video files? Do you have more than 1 display adapter in your PC?

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  RN Support

  • 22 ottobre 2018 20:58

  Bruce,

  It looks like your library database is corrupted. Please follow the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have playlists created, you will have to recreate them.

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