Real Player no longer works, won't download videos no matter what I do or whaterver website I go to.
After years of having real player on my computer, I get an error code on every video I try to download. I have spent almost 2 hours and it is now 3:22 am and I have to be up at 6:00 am this morning. When I go to support section of their website, it says the issue of not being able to download videos has been solved and it gives instructions if you are still having trouble. I have gone through this several times and I have tried going to other websites (other than youtube) for videos to download but no success. After trying to download a video with no success, and I try to access my account info, I can no longer access that as I get an error message that the url address can not be found. I can not find the support phone number on the website and at 3:28 am I am not going to search the internet. Later this afternoon/early evening I will start backing up all the videos I had in the library, inform Paypal of the lack of good business/support and request a refund, and then delete my account and go to an ethical company.
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We are aware of some changes made on websites like YouTube which has caused RealDownloader to not download videos.
Our engineers are working on resolving this issue. We will email you as soon as it is resolved.
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Same here,Had no problem when I had my little notebook, now it almost gets to the end and the reads unable to download. this is Bull****
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Mike,
This issue was resolved a few months ago.
Please follow the instructions from the below link to resolve your issue.
Please note: If you have any playlists created, you will have to recreate them.
If the issue persists, please ensure that Downloader is "Enabled" in your firewall program.
In addition, please provide the following information:
1. Which web browser are you using?
2. Which web site are you downloading videos from?
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The so called newer version of real player will not work no matter what i do or where i go for help or advice. Google chrome or firefox is the same result. Nothing. The main problem is the drop down download button will not work. It was working for w very short time 2 days ago with sn older version of real player bit has since stopped. I have removed it and reinstalled it several times with the same result. Nothing.
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This is a very old post. Please create a new post and provide us with the following information.
Can you please let us know the following information:
1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.Please provide us with the version number you see there.
Could you also provide us with a sample URL that you are trying to download?
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