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Unable to download videos

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8 commenti

  • Commento ufficiale
    RN Support

    We have resolved the Downloader issue.

    Please follow these steps to have your Downloader work again.

    1. Open Internet Explorer
    2. Click Settings and open Internet Options
    3. Click the Advanced tab and hit the Reset button
    4. Close Internet Explorer

    Once you are done resetting your Internet Explorer, please follow these steps:

    1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
    2. Close all Windows
    3. Restart your PC
    4. Go back to Youtube.com and try to download any video (This should activate the latest version of Downloader and you should be able to download videos.)

  • Tarlok Bhalla

    Unable To Download videos

    0
  • Ronnie Stroud

    April 24, 2019 

    The post RealPlayer has stopped working has a new comment.

    Real CS

    We are aware of some changes made on websites like YouTube which has caused RealDownloader to not download videos.

    Our engineers are working on resolving this issue. We will email you as soon as it is resolved.

    0
  • Thomas C. Paukstis Jr

    I've just been having issues trying to download videos from youtube telling me that it; unable to download I've uninstalled and reinstalled and still nothing

    0
  • Ronnie Stroud

    Official comment 4/24/2019 and 4/25/2019

    Avatar

    We are aware of some changes made on websites like YouTube which has caused RealDownloader to not download videos.

    Our engineers are working on resolving this issue. We will email you as soon as it is resolved.

    Real CS    Share
    0
  • RN Support

    Renate,

    Thank you for your feedback! We have updated the message with the date. 

    Our engineers are working on resolving this issue. We will email you as soon as it is resolved.

    0
  • Bouavanh Norasinh

    I Tried to deletd and ampty all my pevious music's files but still unable to download video, now what? What your advise or have to wait and how long or when is there will be back for as narmal business again?

    0
  • Bouavanh Norasinh

    I Tried to deletd and ampty all my pevious music's files but still unable to download video, now what? What your advise or have to wait and how long or when is there will be back for as narmal business again?

    0

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