Video output

Kendall Jacobs

• 12 agosto 2025 00:36

The videos on YouTube are only downloading to 640 by 360. No more 1920 by 1080 format for videos on YouTube. Do I need to update or what?

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  Jorge Cruz

  • 12 agosto 2025 14:32

  Having the same issue. Looks like Google/YouTube changed something on their end. Hoping Real Networks is working on a solution.

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  RN Support

  • 12 agosto 2025 17:21

  Can you please share the URLs of your videos that are not downloading at higher resolutions?

  1
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  Satoshi OTSUKA

  • 13 agosto 2025 10:13

  I’ve experienced exactly the same thing.

  No matter which video I download from YouTube, it only downloads in 360p.

   

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  RN Support

  • 21 agosto 2025 19:01

  We have fixed this issue. Please follow the instructions from this link to update your Downloader.

  https://customer.real.com/hc/en-us/articles/8980592526747-Update-RealDownloader

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  Jorge Cruz

  • 23 agosto 2025 17:03

  Hi, I’ve updated the Downloader and am able to download again, but noticed just now that some YouTube videos (that are available in 1080p are only downloading in 360p again).

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