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real player cant download videos on this page

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12 commenti

  • Dennis Allan

    It happens quite often to me as well, gets rather irritating when it happens.  Send message to real player and hope they reply is all I can say, or go to face book and beg for help.

     

    0
  • Dennis Allan

    funny I can't find realplayer on face book now, guess I will have to wait for a reply on my help request I sent them; I guess they will tell me to delete my program and download again like they told me in the past, but I am tired to deleting and downloading it.

     

    -1
  • Real CS

    Can you please let us know the following information:

    1. Please go to C:\Program Files (x86)\Real\RealPlayer.
    2. Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows do you have installed?

    -1
  • null null

    How do I find out what version of real player I have?

    0
  • Real CS

    To know what version of RealPlayer you have, please follow the steps from this link.

    https://customer.real.com/hc/en-us/articles/204039513-How-can-I-tell-what-version-of-RealTimes-RealPlayer-I-have-on-my-PC-

     

    0
  • Real CS

    Meanwhile, please let us know if you can download videos from YouTube. If you are able to download from YouTube, this particular website must have blocked their videos from being downloaded. You will need to contact the web administrator of that website.

    0
  • null null

    I am able to download from YouTube however a couple months ago I had the same problem with this website I couldn’t download videos with real player and then weeks later I was able to download videos could it be maybe it’s just a glitch on the site

    0
  • Real CS

    We don't control how websites manage their content. You will need to contact them directly.

    0
  • null null

    Were you able to download a video from the link I posted

    0
  • Real CS

    No, we couldn't download either. 

    0
  • Candace Brtek

    I'm getting the same thing, Can't download from any sites. Please fix it. Thanks

    0
  • Real CS

    Candace, 

    Can you please let us know the following information:

    1. Please go to C:\Program Files (x86)\Real\RealPlayer.
    2. Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows do you have installed?

    0

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