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  • Real CS

    It looks like you are using RealPlayer or Internet Explorer to access the internet. Many websites have stopped working on Internet Explorer. We currently use Internet Explorer within RealPlayer. We are in the process of changing it to open with Edge browser. We should have this update in the next release which should be sometime in the near future. Until then, we suggest you to directly open your Chrome, Firefox or Edge browser and go to websites such as YouTube. You can download videos directly using our Downloader from there.
     
    Here are instructions to download videos using Chrome, Firefox or Edge.
     
    https://customer.real.com/hc/en-us/articles/204040623-Using-Download-This-Video-in-Google-Chrome-Edge-and-Firefox
     
    Lastly, this is a better way to download videos

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