Maria
- Attività totali 535
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Attività recente di Maria-
Commento ufficiale Hello, Please note that the ''DVD burning'' is a paid feature. For more information regarding the paid and the free features, please click here: https://customer.real.com/hc/en-us/articles/20403934...
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Commento ufficiale Hello, Thank you for taking the time to share your comments with us. Your insights and opinions will help us in our ongoing efforts to enhance our products and services. As for the "Unable to downl...
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Commento ufficiale Hello, As some 3GP files contain codecs that require RealPlayer Plus, please first check if you're signed in to your paid account; see: https://customer.real.com/hc/en-us/articles/204040723 For mor...
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Commento ufficiale Hello, Please note that to be able to use the paid features (for example, to play DVDs), you need to be signed in with the respective credentials (i.e. your email address and your password). Please...
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Commento ufficiale Hello, To add music and video files into RealPlayer Library, please follow these steps: https://customer.real.com/hc/en-us/articles/204039543 If you're still unable to add the files in the RealPlay...
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Commento ufficiale Hello, Please uninstall and reinstall RealPlayer by following the steps below: 1 - First, you need to uninstall the program by following the instructions from this article: https://customer.real....
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Commento ufficiale Hello, It looks like you selected the ''convert HD Videos to RealMedia HD'' option during the download and that's why the downloaded files are saved in RMHD format. To prevent videos from convertin...
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Commento ufficiale Hello, I have updated the email address on your Plus account (I set your new hotmail.com email as primary).There's one more step: You should receive a separate email from us with a link to verify y...
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Hello, Please note that in order to be able to access the paid features, you need to sign in (with your email address and password). To learn how to sign in, please click on the following link: htt...
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Commento ufficiale Hello, Please note that in order to be able to access the paid features, you need to sign in (with your email address and password). To learn how to sign in, please click on the following link : ht...