RealNetworks Knowledge Base
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We're glad to hear that! Can you tell us what worked, in case it helps other customers?
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Also, to clarify: your account will not be deleted, and you can continue to use it. The notice was to let people know that we would delete any videos they had stored in their Cloud, due to inactivi...
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Hello Bruce, We sent a reply to your email address, which hopefully you received. The link from which you made your purchase was not an authorized distributor of RealPlayer. We have refunded your p...
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Hi David, Just to clarify, are you trying to download RealPlayer 18, or are you saying you don't see the Download This Video button? If your question is about installing the newer version of RealPl...