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uninstalling keeps taking me back to Real home page

when I uninstall, it says uninstalled but still on program list but takes me to the real page offering to reinstall but no other choices. So, it won't completely uninstall. Call me 937-830-0943.  I want to reinstall the Real Cloud player 16 which I paid for but now I only have the basic player when I tried to upload an update.

jeffrey smith

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