Error Code -2147467259

Michael Bozman

• 2017年07月05日 17:18

I can not reload real player. I am stuck. Help

0

• 正式なコメント

  

  Maria

  • 2017年07月06日 09:53

  Hello,
  Our technical department is currently investigating the problem you describe and they need some additional information to continue their research. Therefore, kindly answer the questions below.
  
  1. Send us some URLs (links) of the videos that cause the error message
  2. What Windows version are you using? (Windows 7, 8, 8.1. or 10?)
  3. What browser version are you using when downloading? Here's how to tell: Find browser version
  4. Go to the following location on your PC and let us know if the you can find the files listed below: C:\Program Files (x86)\Real\RealDownloader
  
  - cpprest140_2_8.dll;
  - downloader2.exe;
  - recordingmanager.exe.
  
  We apologize for the inconvenience caused and appreciate your cooperation.

   
• 

  wong sang

  • 2017年07月20日 06:41

  dear CS

   

   i also have  same problem . when open downloaded 

  ERROR CODE -2147467259 came out. could not create actor.

   

  kindly advise pls.  based on your comment 

   cpprest140_2_8.dll;  i dun have 
  - downloader2.exe;      is nt exe is downloader.vs 
  - recordingmanager.exe. this have

   

  0
• 

  Maria

  • 2017年07月20日 15:03

  Hello,

  Thank you for the cooperation.

  We are aware of this issue and our Technical Department is investigating. 

  Once we have an update on the status of this issue, we will send you an email to let you know.

  We appreciate your patience and we are sorry for any inconvenience caused. 

  0
• 

  keithxl

  • 2017年07月29日 16:02

  Hello, I have a similar problem. I can download Real Player and access my library etc. but the Real Player  downloader part of the program throws up this error message.... http//ns.real.com/Gemini.v1:RecordingMgrWinActor   Error code 2147467259

  RealPlayer works but I cannot download anything!

  Yours in anticipation    KXL     Thanks

  0
• 

  Maria

  • 2017年07月31日 16:08

  Hello,
  Our technical department is currently investigating the problem you describe and they need some additional information to continue their research. Therefore, kindly answer the questions below.
  
  1. Send us some URLs (links) of the videos that cause the error message
  2. What Windows version are you using? (Windows 7, 8, 8.1. or 10?)
  3. What browser version are you using when downloading? Here's how to tell: Find browser version
  4. Go to the following location on your PC and let us know if the you can find the files listed below: C:\Program Files (x86)\Real\RealDownloader
  
  - cpprest140_2_8.dll;
  - downloader2.exe;
  - recordingmanager.exe.
  
  We apologize for the inconvenience caused and appreciate your cooperation.

  0
• 

  john smith

  • 2017年08月09日 14:27

  same code on my pc, i can find only recordingmanager.exe

  0
• 

  Maria

  • 2017年08月09日 14:40

  Hello,

  Thank you for your cooperation.

  As soon as we have an update on th status of the issue, we'll send an email to let you know.

  We appreciate your patience and we are sorry for any inconvenience caused. 

  0

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