投稿

2フォロワー フォローする
0
Avatar

some of my videos are missing

i can log into my account but some of my videos are not there

Maryann Zerggn

ログインしてコメントを残してください。

1件のコメント

0
Avatar

 

To resolve this issue, please follow the steps in this article: 

https://customer.real.com/hc/en-us/articles/204041533 

If this does not resolve your issue, please provide the following information:

• Are you trying to access PC or Cloud videos?

• Did you try login with https://realtimes.real.com? What is the outcome? 

• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• What is the operating system of your computer (Windows XP, Vista, 7, 8, 8.1, 10)?

The more specific you are, the better I will be able to assist you.

Viswanathan S 0 票
コメントアクション Permalink