We have recently discontinued Cloud storage space for our free plan, effective July 28, 2017
We sent this email to everyone with a free plan, to notify them of the upcoming change and to offer a limited-time discount on a paid version in case they are interested in upgrading.
If you'd like to use RealTimes as a backup service for your photos and videos, I can offer you a 50% discount for our 25GB premium plan (just $24.99 a year)--just access this link:
Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.