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I can't burn CD's or DVD's useing Real Player

Hi, I am Harold Goff's wife. You have sent him a letter that pertains to my real player that is on my computer. I had recently bought your premium real player. I down loaded it and I still can't burn anything. Would you please call me at 

xxxxxxxxxx. Thank you, Brenda Goff 

Brenda Goff

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For issue related to DVD burning, follow the below article:

https://customer.real.com/hc/en-us/articles/204040813

For issue related to CD burning, follow the below article:

https://customer.real.com/hc/en-us/articles/204040853

Note: I wanted to let you know that we have edited your original post to remove your phone number to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

Aravind Ramachandran 0 票
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Every sense I update to real player 18 I can't burn a cd. Please help. I have the premium features.

Ava Sims 0 票
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Ava,

Can you please let us know what happens when you burn a CD? Do you see any error messages? Having more information would help us provide you with a better solution.

Real CS 0 票
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Do you see any error messages when you burn a CD? Are you trying to burn an Audio CD?

Real CS 0 票
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