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JIM

I used to be a real player plus member.

Paid a long time ago. Player has change but I think I should still have this program since I paid for it already. What happen to the old program?

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Although customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in RealPlayer 18/RealTimes these features are available only with the purchase of RealPlayer Plus or a subscription to RealTimes Premium or Unlimited.  You can RealPlayer Cloud/RealPlayer 16 from the below article:

https://customer.real.com/hc/en-us/articles/204040003

Note: As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products. We are no longer making any updates to RealPlayer Cloud, RealPlayer 16, or prior versions, so some features (such as Download This Video) may not work on these versions.

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