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RealPlayer Plus16 outdating

Hello, 

I also have continuously upgraded since I joined realplayer back in 2008. I most recently purchased the supposed onetime/lifetime RealPlayer Plus16 - Order # 4003253858 purchased on  03-JAN-13, and now am being told to UPGRADE yet again. This last time I also upgraded to the RealTimes feature and now you want to charge me to get storage I don't want. Why should I trust now that you all won't change something else next year just to get us to pay more money. This seems to be a bit of a scam actually, and I don't thing it's right to exploit your customers in this manner. Will the pmt of $39.99 allow me continued access to - what now says RealPlayer - or will it change again?
 

Deborah Inyamah

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Customers who purchased RealPlayer 16 Plus can continue to enjoy their Plus features at no extra charge when we released RealPlayer Cloud but in the new RealTimes these features are available only with a Premium or Unlimited subscription. Therefore you are unable to access the Plus features like burning DVD. This is why you are getting the free version of RealPlayer. To know more on pricing and features, please click this link: http://www.real.com/realplayer_pricing

If you still wish to reinstall the previous version RealPlayer 16 follow the below link:

http://cache-download.real.com/free/support/win/RealPlayer16.exe

Before installing RealPlayer 16, make sure you uninstall (alone) any existing version of RealTimes by following the link:

https://customer.real.com/hc/en-us/articles/204040013

After downloading the free version, sign in to access the Plus features of the player: To do so click the link below:

https://customer.real.com/hc/en-us/articles/204040653

Note: Please be aware that we are no longer making any updates to RealPlayer Cloud or RealPlayer 16, and popular features such as Download This Video may not work on these versions. Therefore, we strongly recommend using RealTimes.

If you are using windows 10, then the RealPlayer 16 may or may not work.

Viswanathan S 0 票
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