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import from old version

i can't find the import to click on the open button. 

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In order to troubleshoot this issue effectively, I will need you to provide the following information:

• What are you trying to import?
• Do you receive an error message? What does it say?
• Is this happening to all videos or just with a particular one? 
• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• What is the operating system of your computer (Windows XP, Vista, 7, 8, 8.1, 10)?

The more specific you are, the better I will be able to assist you.

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