To resolve this issue, please follow the steps in the below link:
unable to download message when trying to download.
I tried the 2 tips regarding this on the help page but with no luck.
it happens with all the videos I tried to download
I have the latest version of real player plus
is there anything else to do?
I get the message "unable to download"
already tried the tips from the link with no result
I just upgrade the player to latest(plus)
i'm using internet explorer and I have windows 10
Sorry the issue still persists. To resolve this issue, follow the below article:
If the issue persists, please provide the exact URL of the video that you are trying to download.
this is one of the videos with "unable to download"
is there anything to do about this "unable to download"
here is another one
in fact all that i'm trying to do download get the same message
We have successfully downloaded the videos from our end. In this case, try uninstalling and re-installing RealPlayer by following the article:
I un installed and re installed real player
still same problem "unable to download"
what else can I do?
To resolve this issue, please follow the steps in this article:
I hope this information helps.
I already tried all this before contacting you as I said in my first post
the problem still persists
is there anything else that you can thing of?
We request you to try downloading those videos using an alternate web browser like Google Chrome or Mozilla Firefox.