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video download

unable to download message when trying to download.

I tried the 2 tips regarding this on the help page but with no luck.

it happens with all the videos I tried to download

I have the latest version of real player plus

is there anything else to do?

please help

regards

traian

TRAIAN PETROVICI

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I get the message "unable to download"

already tried the tips from the link with no result

I just upgrade the player to latest(plus)

i'm using internet explorer and I have windows 10

TRAIAN PETROVICI 0 票
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I un installed  and re installed real player

still same problem "unable to download"

what else can I do?

TRAIAN PETROVICI 0 票
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I already tried all this before contacting you as I said in my first post

the problem still persists

is there anything else that you can thing of?

TRAIAN PETROVICI 0 票
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We request you to try downloading those videos using an alternate web browser like Google Chrome or Mozilla Firefox.

Aravind Ramachandran 0 票
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