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Real Audio 3 Codec

First, I have thousands of "oldies" tunes that are quite old and VERY RARE that were encoded with the Real Audio 3 codec. I just recently updated to RealPlayer v18.1.7.344. In the past after upgrading to a newer version, I was given the prompt that "RealPlayer needs to download additional software" when I attempted to play a RealAudio 3 tune, and RealPlayer, no matter what past versions, would download and install the Real Audio 3 codec, and everything would be fine. This is the way it was up until v18.1.7.344. NOW when I attempt to play a RA3 tune RealPlayer gives the same prompt BUT it wants to download and install the same version of RealPlayer that I am running.

I JUST WANT RealPlayer 18 to DOWNLOAD and INSTALL the Real Audio 3 Codec like it has done for YEARS !

I KNOW you can supply me with this codec. ALL I WANT IS the single codec, not the K-Lite crap or all the others. This should be 3rd grade. Just supply me a link to download the Real Audio 3 Codec. I've been using PAID versions of  RealPlayer for about 20 years now, so take care of one of your long time customers.

Sincere Thanks,

Bill Melton

 

Bill Melton

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I've sent a message to the email address associated with your account. Please check your email inbox.

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

Viswanathan S -1 票
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Well, I read your e-mail and this whole deal is BS. If you no longer support the RA3 codec, then how come I was able to get the codec download and installed when I first updated to version 18.1.7.343, you know, the version that crashed every 2 hours ??  But my 343 worked fine.Then the update v18.1.7.344 that was supposed to fix the crashing screwed up my RA3 codec. I will continue this conversation in an e-mail to Support.

Bill

Bill Melton 0 票
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I've sent a message to the email address associated with your account. Please check your email inbox.

Viswanathan S 0 票
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I totally agree.  This new version is useless and I have removed RealPlayer totally from my computer and will now use VLC.  At least I can play my older Realplayer music files.  I do not know what they have done to RealPlayer but is a product that should have kept Codec 3. and another problem I have with this company is no phone number for support.  Thanks for posting the problems you are having.

David Addis 0 票
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Thank you for taking the time to share your comments with us. I have forwarded your feedback to the appropriate team. Your insights and opinions will help us in our ongoing efforts to enhance our products and services.

Milena 0 票
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