Unable to burn DVD

Kevin Phillips

• 2017年10月24日 19:39

I am trying to burn a DVD but get the message "General Error:  The software that's used to decode the media is not available on this system".

I have installed the FFDSHOW decoder as instructed in the troubleshooting section but still get the same message.

As usual, no other help or contact available so relying on others to help.... 

 

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• 正式なコメント

  

  RN Support

  • 2017年11月02日 23:45

  Please follow the instructions from this link. 

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  Please make sure you are signed into RealPlayer Plus (needs a purchase)
• 

  FRANCISCO G PEREZ

  • 2017年10月29日 15:10

  I HAVE THE SAME PROBLEM... AND I DONT KNOW HPWHAT TO DO...

   

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