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REALPLAYER HAS STOPPED WORKING

After years of success, RealPlayer suddenly stopped playing videos. I am using Chrome and Windows 10. Heartbroken.....

robert powell

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I've sent a message to the email address associated with your account. Please check your email inbox.

Viswanathan S 0 票
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I'm having the same problem , with the same system, Chrome , windows 10, i've tried to remove the Microsoft update KB4013429 and it wont delete .  it looks like Microsoft has found a way of Destroying Real player after many years of trying LOL. I Love my real player so Apple here i come. 

null null -1 票
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Thank you for contacting RealNetworks Support regarding the inability to play videos because RealPlayer stopped working.

As you know, this issue was related to a recent Windows 10 update.

We're happy to let you know that Microsoft announced a new update on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit:

https://support.microsoft.com/de-de/help/4015438/windows-10-update-kb4015438

Please let us know if you continue to experience any issues with playing your videos after installing this Windows Update.

Thank you for using RealPlayer!

Aravind Ramachandran 0 票
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I'm glad to hear that this is working for you now! Thank you for letting us know.

Aravind Ramachandran 0 票
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I am using windows 7 pro downloaded real version 18.1.15.215 player update now I can not download any movies the option to download box comes up I click to download it all opens up but nothing comes down it says unable to download please can you help

null null 0 票
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My videos download and go to the player and when I hit play, the real player entire program freezes.

chris rauth 0 票
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