I've sent a message to the email address associated with your account. Please check your email inbox.
REALPLAYER HAS STOPPED WORKING
After years of success, RealPlayer suddenly stopped playing videos. I am using Chrome and Windows 10. Heartbroken.....
I'm having the same problem , with the same system, Chrome , windows 10, i've tried to remove the Microsoft update KB4013429 and it wont delete . it looks like Microsoft has found a way of Destroying Real player after many years of trying LOL. I Love my real player so Apple here i come.
Thank you for contacting RealNetworks Support regarding the inability to play videos because RealPlayer stopped working.
As you know, this issue was related to a recent Windows 10 update.
We're happy to let you know that Microsoft announced a new update on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit:
Please let us know if you continue to experience any issues with playing your videos after installing this Windows Update.
Thank you for using RealPlayer!
Happy Days The ( KB4015438 ) fixed it :) A windows Foul up in the First Place that is LOL
I'm glad to hear that this is working for you now! Thank you for letting us know.
I am using windows 7 pro downloaded real version 220.127.116.11 player update now I can not download any movies the option to download box comes up I click to download it all opens up but nothing comes down it says unable to download please can you help
Please follow the instructions from the below link.
My videos download and go to the player and when I hit play, the real player entire program freezes.
Please follow the instructions from this link to resolve your issue.