Hi Team,

I am currently on the $39.99 Premium plan.

Every time i am trying to download it only allows me to download 4 videos at a time, The fifth video comes up in the queue and then becomes unable to download. Previously i was allowed to download up to 10 videos at a time and there was no cost. Can you please fix this and allow me to download multiple videos as the ones that are unable to download i have re download every single time.

The reason i started on the premium pricing was to fix this issue.

Please come back to me as soon as you can as this is very inconvenient as i feel i am paying for a service that I am not getting

Thank you