Troubleshoot burning DVD's

null null

• 2017年04月21日 13:42

When I try to burn a DVD, I get the following message, as you'll see from the attached screenshot.

 

The software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem.

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• 

  Arvin

  • 2017年04月21日 22:10

  To resolve this issue, follow the below article:

  https://customer.real.com/hc/en-us/articles/204040013

  0

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