RealPlayer downloader

null null

• 2020年11月18日 10:43

RealPlayer downloader (20.0.2.314) does not work in Microsoft Edge Chromium (86.0.622.69-64bit).
The RealPlayer downloader button does not appearing.
In Google crome, everything works normally.
Thanks for the reply!

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  RN Support

  • 2020年12月04日 23:38

  We are aware of an issue where if Edge is set to a different language other than English, the Downloader button won't show up. Changing the Edge browser to English helps fix the issue. We are fixing it in the upcoming version.

  Can you please confirm if your Edge is in a different language?

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  null null

  • 2020年12月05日 06:55

  My Microsoft Edge is in Slovenian.
  Thank you very much for the answer.

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  RN Support

  • 2020年12月09日 02:37

  We have identified this issue with Edge where if it is in a non-English language, the downloader would not show up. Our engineering team is working on fixing it and will be fixed in the next release. Until such time, set the language to English or use an alternate browser such as Google Chrome or Mozilla Firefox.

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  null null

  • 2020年12月09日 07:28

  I edited. Thanks.

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  RN Support

  • 2020年12月09日 20:38

  Are you able to download videos using Edge now that you have changed the language to English? Please confirm.

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  null null

  • 2020年12月10日 07:15

  When Edge is set to English, RealDownloader works normally. I can download videos without any problems.

  Thanks!

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  RN Support

  • 2020年12月10日 23:27

  Great! Thanks for confirming.

  We are working on fixing it for other languages in the next release.

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