fast forward

howard rosenman

• 2020年12月03日 11:07

if I'm watching a video at regular speed, there are times when I want to watch the playback at faster speed and I am unable to do this as i had on the previous version.

i am unable to fast forward during playback.

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  RN Support

  • 2020年12月04日 23:18

  Can you please describe if you are playing a video stored in your RealPlayer library or from a DVD?

  In addition, can you please let us know which version of RealPlayer is installed?

  https://customer.real.com/hc/en-us/articles/204039513-How-can-I-tell-what-version-of-RealTimes-RealPlayer-I-have-on-my-PC-

   

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  howard rosenman

  • 2020年12月05日 01:07

  I am watching DVD's.

  I had a previous version that was working fine but upgraded to the newest version and now can't watch the movie while FF, as I had done previously.

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  RN Support

  • 2020年12月09日 20:45

  We have identified this issue. We have escalated it to our engineering department. They are looking into it and would be fixed in a future release.

  If you want to go back to the older version, you can click this link.

  https://customer.real.com/hc/en-us/articles/360057971913-Installing-RealPlayer-v-18

  Apologize for the incovnenience.

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