I have been using the real player since a long time. Last month my plan has been finished and I have buy again latest version of real player 20/20 at $ 39-99 on 02/10/2021. I have installed also the new version but the downloader is not working at any website and not even download the test video. As you know that the download facility at real player is very important for everyone. Please help me and resolve this problem.