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Purchased RealPlayer Downloader Express and not wonʻt update

Aloha, 

I purchased, as seen below, the RealPlayer Downloader Express. Today, I receive an email suggesting I upgrade my RealPlayer and my RealPlayer Downloader Express no longer exists. 

Has RealPlayer suddenly abolished this program I thought with payment was perpetual?

That seems unfair.

Please advise.

Conred Maddox.

You now have RealPlayer Downloader Express. Sign in to RealPlayer Downloader Express to get your RealPlayer Downloader Express features.
 
Order Confirmation
Your account will be billed $24.99 plus tax.
 
RealPlayer Downloader Express                                                $24.99
 
 
Thanks for using RealPlayer!
- The RealPlayer Team

Please do not reply to this message. This email is automatically generated and replies to this email address are not read.  For technical support, please click here.
Conred Maddox

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We see that you purchased RealPlayer Downloader Express v.18. If you installed RealPlayer v.20/20, you will need to upgrade to activate Downloader Express features in RealPlayer v.20 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

If you don't want to upgrade, you will need to uninstall RealPlayer v.20 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link.

https://customer.real.com/hc/en-us/articles/360057971913

Once you have installed RealPlayer v.18, you will need to sign into it to activate your Downloader Express features.

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