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Unable to download

Hello guys ,

I can't download from YouTube... Every time I push the blue button , I wait for a while and I can see that prosess won't go on saying ( ''unable to download''  with an X )     :( 

What is going on???!!! I use the path from  Real Player  ...file / open / URL  /ok  and then I push the button and then nothing!!!

 

Will you please help me out??? I use Google Chrome as default browser 

Theodossis Tsesmelidakis

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We identified the problem regarding the inability to download videos from YouTube and fixed it now. YouTube made some changes on their end so it broke our Downloader's compatibility. Here is what you should do to update the Downloader.

1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action may still show "Unable to download" message)
2. Close all Windows,
3. Restart your PC.

Now try downloading your video. If the issue persists, please let us know.

Real CS
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yes i got the same problem since this morning, not able to download any videos or music from utube

Leonard Gore 0 票
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Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

Real CS 0 票
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Ok here we are,

About the videodl file 

it's the 2021.2.10.0 version

Copyright  realnetworks , Inc 19...

6.99MB 

date 04/01 /21 17:15* (*hour)

Video DL.exe

Theodossis Tsesmelidakis 0 票
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I am unable to download a video that I streamed live on my own Facebook page. This has never happened before. What is going on, please?

 

Beverley Sinclair 0 票
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any progress yet??? It 's been 3 days without any luck of downloading !!!! :(  So sad 

Whta is gonna happen I don't know... 

And I was preparing a usb flash of 16GB  with mp3 music for my car and for now is incomplete

Theodossis Tsesmelidakis 0 票
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Beverly,

We are aware of the inability to download Facebook videos. Our engineering team is looking into it. We will send you an email as soon as it is resolved. 

Real CS 0 票
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Theodossis & Leonard,

We identified the problem regarding the inability to download videos from YouTube and fixed it now. YouTube made some changes on their end so it broke our Downloader's compatibility. Here is what you should do to update the Downloader.

1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action may still show "Unable to download" message)
2. Close all Windows,
3. Restart your PC.

Now try downloading your video. If the issue persists, please let us know.

Real CS 0 票
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