latest update 23rd March 2023

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• 2023年03月23日 11:23

Just applied the latest update to W10 PC. RealPlayer appears but freezes and nothing works. Can only be shut down by ending task. What should be done?

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  RN Support

  • 2023年03月29日 21:34

  Based on your message, it appears that RealPlayer didn't install properly. To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

  If the issue persists, please let us know.

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