BitDefender blocks update

Lars Erik Morin Villouta

• 2023年06月20日 15:06

BitDefender blocks the update, no option to install in spite of warning (probably because it is not a warning but a blocking). I tried several variants of downloading from Real website and from RealPlayer on my PC. I have Windows 10. Is there something I can do (besides deactivating BitDefender)?

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  garry Phillips

  • 2023年06月25日 21:02

  I have the same problem. And dont want to disable BitDefender. Windows 10 also.

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  RN Support

  • 2023年07月08日 18:15

  We reached out to BitDefender and they have removed the False warning. You shouldn't have this problem anymore. If you do, please let us know what file name BitDefender shows.

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  Michael Reed

  • 2024年04月07日 18:33

  I am running BitDefender Total Security 27.0.30.140 and it will not allow RealPlayer to install.  It blocks Rnseteup2.exe as malware.  My operating system is Windows 10 build 19045.  Please advise.

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  julie groundwater

  • 2024年04月09日 15:12

  I am having the same problem.Just installed Bit Defender yesterday.It will not allow Real Player to install,please help!!

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  Neil Perks

  • 2024年04月09日 15:39

  Same thing here trying to update from 22.0.5.310 to 22.0.6.305. Bitdefender just blocks saying its infected then proceeds to remove any traces of it.

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  Merle Wagner

  • 2024年04月12日 20:02

  Bitdefender reports infection during upgrade:

  rndlp.exe, dllhost.exe,au_setup_22.0.6.305.exe. Not sure what this means.

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  RN Support

  • 2024年04月25日 18:41

  We are working with BitDefender to unblock these. They are legitimate files but BitDefender is flagging them. 

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