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real player premium

My question is simple? why I can't record mp3 and dvd ,if I already paid for that(45$) 4 years ago!

Luis Illanes

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When you originally purchased RealPlayer Plus, you purchased version RealPlaye 16, which was a one-time charge. With that purchase, you received updates and support of that version for no additional fees or hidden charges. We're no longer making any updates to RealPlayer 16 (or RealPlayer Cloud).

Although customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in the new RealTimes these features are available either with a RealPlayer Plus 18 or with a Premium/Unlimited subscription. A subscription unlocks many more features than just the Plus features!

See what's new in RealTimes: http://www.real.com/features?ref=cloud

Customers who previously purchased RealPlayer Plus can receive a discount on an annual subscription or RealPlayer Plus 18: please click the RealPlayer or RealPlayer Cloud logo in the upper left of your player and select "Check for Update."

If you would like to download the previous version RealPlayer 16, first uninstall the latest version from your computer by following this article: 

https://customer.real.com/hc/en-us/articles/204040013

Click this link to download RealPlayer 16: http://cache-download.real.com/free/support/win/RealPlayer16.exe

After downloading the free version, sign in to access the Plus features. To know more on this click this link:https://customer.real.com/hc/en-us/articles/204040653

After you are signed in, you should see a RealPlayer Plus icon located in the upper left corner of the player. You should be able to burn MP3 and DVD without any problem. 

I hope this information is helpful.

Michell 0 票